Frequently Asked Questions
Everything you need to know about our organic personal care products.
Are your products 100% natural and organic?
Yes, we use certified organic plant extracts, essences, and oils. Our products are biodegradable and free from synthetic chemicals, fragrances, and dyes.
Are Carina Organics products safe for sensitive skin?
Absolutely. Our formulations are hypoallergenic and designed for all skin types, including those with extreme sensitivities or conditions like eczema and psoriasis.
How long does shipping take?
Orders are typically processed within 1-2 business days. Shipping times vary by location, but most domestic orders arrive within 3-7 business days.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, please contact our support team to initiate a return or exchange.
Are your products tested on animals?
No, we are proud to be a cruelty-free company. We never test our products or ingredients on animals, and we are Leaping Bunny certified.
Do you offer international shipping?
Yes, we ship to many countries worldwide. Shipping rates and delivery times for international orders are calculated at checkout based on your location.